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Refuel Casino Bonuses

5.0/5

Welcome bonus

10% Real Cashback

Refuel Casino is Restricted

Refuel Casino Review breakdown

5.0

Trust rating

5.0

Slots rating

5.0

Bonuses fariness

5.0

Withdrawal Speed

5.0

Support

5.0

Mobile Version

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Casino Details

Website

https://www.refuelcasino.com/

Licenses
Curacao
Owner
Tekzia B.V.
Launched
2020
Phone support
No
Email
Yes
Languages
English
Live chat
Yes
Working hours
24/7

Banking

Payment methods
EcoPayz iDebit Interac Skrill
Minimum deposit
€0.1
Minimum withdrawal
€10
Live Casino
Yes
VIP Program
Yes

Game Providers

Booming Games
ELK Studios
Evolution Gaming
Gamomat
IronDog
iSoftBet
Microgaming
NetEnt
Play’n Go
Pragmatic Play
Quickspin
Relax Gaming
Wazdan

Refuel Casino Introduction

Refuel Casino offers 10% real cashback without minimum amounts, betting limits, and wagering requirements. In addition, they run regular tournaments and promotions with generous prize pools and, usually, no wagering requirements. We are going to examine Refuel’s bonus offer in detail, rate the casino’s safety and game selection, explore some reasons why you might not get your bonus, and answer some of the most common questions.

Refuel Casino Review

Refuel Casino is operated by Infiniza Limited together with its sister casinos AMOK and Mount Gold, and it shares with them the company’s preference for bright, vibrant colors and simple interfaces. It also shares with them the 10% cashback offer, which is the centerpiece of the casino's bonus offer.

10% Real Cashback

Every week, you receive 10% cashback—no wagering and no limits. The cashback is calculated on net losses from all slot games and the following live and table games: “Crazy Time”, “Dream Catcher”, “Monopoly Live”, “Mega Ball,” and “Deal or No Deal.” Losses from all other live and table games do not contribute towards the cashback. The cashback is paid every Thursday before 13:00 CET. You can view the time remaining until the cashback as well as your accumulated cashback amount at the top of the left-hand navigation menu or under the “Cashback” tab on your profile page.

Promotions

In addition to the cashback, Refuel Casino runs regular periodic promotions. In particular, they regularly run tournaments, where you accumulate points and compete for a share of the prize pool, and “Drops & Wins”, where prizes are randomly dropped to lucky winners while playing. You can view the current active promotions from the “Promotions” tab in the left-hand navigation menu.

Refuel Casino Games

A few dozen developers provide Refuel with hundreds of slot games and a great collection of table and live games. Present are all the big names, including “NetEnt,” “Play N’ Go,” “Gamomat,” and others, as well as many smaller developers providing hundreds of lesser-known, fresh games. The games are sorted across seven categories, “All Games,” “New Games,” “Slots,” “Table Games,” “Live Games,” “Jackpot Games,” and “Megaways,” and there is an option to filter by provider as well as to search the entire catalog. Currently, the five most popular slot games on Refuel Casino are:

Rank Slot Provider Lines RTP Variance Maximum Winnings
1 Wild Rubies Gamomat 30 95.00% Medium x2,000
2 Ramses Book Gamomat 10 96.15% Medium x7,500
3 Atlantic Wilds Gamomat 5 96.13% Medium x60,000
4 Hand of Gold Playson 20 95.17% High X1,498
5 Fort Brave Gamomat 50 97% Medium x2,000

Gamomat’s “Wild Rubies” is a simple, straightforward, “fruit machine” game for fans of the classic slot experience—no bonuses, and no multipliers. For something more modern by the same provider, Gamomat’s “Ramses Book” is an Egyptian-themed slot game, whose medium-volatility gameplay is perfect for relaxed but exciting play. For the thrill-seekers, “Hand of Gold” high-volatility gameplay and its exciting “Golden Touch” bonus feature will keep you at the edge of your seat for hours.

In addition to its slot games, Refuel Casino has a wide selection of live and table games, including Evolution’s full catalog. You can conveniently access the live games from the “Live Casino” link in the left-hand navigation menu, or by selecting the “Live Games” category under “All Games.”

Refuel casino games

Refuel Casino Safety

Refuel Casino is operated by Infiniza Limited, a trusted Maltese company with a proven reputation in three online casinos (the other being AMOK Casino and Mount Gold Casino), and licensed by the Malta Gaming Authority (MGA) with license number MGA/B2C/367/2016. The Maltese license enjoys a very high reputation and is considered one of the most secure licenses around. It holds its operators to high standards and provides excellent support for players. In case of any disputes with the casino, such as disputes about winnings, prizes, bonuses, and others, you can file a complaint directly with the MGA, who will investigate the issues and hold the operators accountable for any wrongdoing.

In addition, MGA requires all its operators to conform to the data protection act and ensures that they are capable of protecting your personal data. As Refuel Casino secures all your data with 128-bit SSL encryption, you can be confident in the secure handling of your data. MGA also ensures that all your deposited funds are kept separately from the casino’s operating funds, so your money is secure even if the casino goes bankrupt.

The license also requires operators to respect good responsible gambling practices. Importantly, operators must implement a “Reality Check” system, an alert that interprets your play and informs you of the time you have been playing as well as the total winnings or losses during the period; you need to confirm that you have read the alert before you are allowed to continue playing. Additionally, if you feel that you are losing control of your gambling, operators must offer you the ability to set deposit limits, which limit the amount of money you can deposit, or a month, and session limits, which limit the amount of time you can spend playing. If you wish to completely break from gambling, operators must offer you the option to self-exclusion, which when activated, completely blocks your access to the casino.

Refuel Casino Support

If you want to get in touch with Refuel Casino, you can contact them by both live chat and e-mail. You can start a live chat from the “Live Chat” link in the left-hand navigation menu. Enter your message, click on “Start,” and you will soon be connected to a member of Refuel’s customer support team. Alternatively, you can reach them by e-mail at support@refuelcasino.com and expect a prompt response.

In case of a dispute, Refuel Casino's support staff will do their best to handle your dispute quickly and efficiently. In most cases, they will provide you with a resolution within 10 working days; however, if the complaint has to be escalated to senior staff, it may take an additional 10 days to be resolved. In the rare cases in which you are not satisfied with Refuel’s resolution, you may file a complaint with an Alternative Dispute Resolution body, such as Malta Gaming Authority’s Player Support Unit.

For queries related to the casino's privacy policy or to the general handling of your data, Refuel has a specially appointed Data Protection Officer, whom you can reach at dpo@refuelcasino.com.
The casino also actively mentains a few social media channels, and you can find it on Facebook (Refuelcasino) and Instagram (@Refuelcasino)

Refuel Casino Mobile Casino

Refuel Casino’s simple, uncluttered interface is perfectly suited for smaller mobile screens. The mobile and desktop layout and interface and completely identical down to every menu, and you will have no trouble finding your way around the mobile version. In addition, Refuel’s software providers have worked hard to optimize many of their most popular games for mobile, allowing you to enjoy Reful Casino from any device.

Refuel casino - Mobile Version

Refuel Casino Payment Methods

Refuel Casion supports deposits and withdrawals via a wide range of payment methods, from MasterCard and VISA credit and debit cards to bank transfers and e-wallets. Not all payment methods options are supported in every country or available all the time. You can make a deposit from the “Deposit” button, located in the upper-right corner of the page. The minimum deposit is 10 EUR; the maximum varies with payment method between EUR 500 and EUR 10,000. Deposits are processed instantly and you can start playing right away.

If you had a change of mind, you may request a refund of your deposit, as long as the funds from your deposit are available on your account. To request a refund, contact Refuel Casino’s customer support at support@refuelcasino.com. You are not entitled to a refund, and it is entirely the casino’s decision whether to refund your deposit. If accepted, refund requests will be processed within five days and credited to the payment method used for the deposit; however, you will be charged a 5% processing fee.

You can request a withdrawal from the “Withdrawal” link in the left-hand navigation menu. Select your payment method and amount and click on withdrawal. The withdrawal will be issued to the same payment method used for the deposit. The casino will review your games for any irregular playing patterns, such as hedging, low-margin bets, and others, before it authorizes the withdrawal. If any irregularities are detected, they may cancel your withdrawal and confiscate any winnings. Because withdrawals are be issued only to the name you provided during registration, the payment method used must be registered in the same name for the withdrawal to be processed. Ensure, therefore, that you provide accurate information to the casino.

You need to confirm your identity before you can request a withdrawal. For this purpose, you need to provide a photo of a government-issued identification document, such as an ID, a driver’s license, or a passport, and a copy of a document confirming your permanent address, such as a utility bill or a bank statement.

You need to wager your deposit at least once before you can withdraw it; you may be charged a 30% processing fee, otherwise. Withdrawals are processed by the casino within 72 hours but may take up to three days to arrive depending on the payment method. The supported withdrawal and deposit methods together with their processing times and limits are listed below:

Method Type Processing Fee Withdrawal Processing Time Minimum Deposit Maximum Withdrawal
VISA Debit and Credit card None Up to 3 days EUR 10 EUR 10,000
MasterCard Debit and Credit card None Up to 3 days EUR 10 EUR 10,000
TrustlyPNP  Bank Payment None Instant EUR 10 EUR 10,000
Trustly Bank Payment None Instant EUR 10 EUR 10,000
Zimpler PNP Bank Payment None Instant EUR 10 EUR 10,000
Jeton E-Wallet None Instant EUR 10 EUR 10,000
Jeton Cash E-Wallet None Instant EUR 10 EUR 10,000
MiFinity E-Wallet None Instant EUR 10 EUR 10,000
Sofort Bank Transfer None Up to 3 days EUR 10 EUR 10,000
Paysafe E-Wallet None Instant EUR 10 EUR 10,000
Skrill E-Wallet None Instant EUR 10 EUR 10,000
Neteller E-Wallet None Instant EUR 10 EUR 10,000
RapidTransfer Bank Transfer None Up to 3 days EUR 10 EUR 10,000
Much Better E-Wallet None Instant EUR 10 EUR 10,000
Neosurf E-Wallet None Instant EUR 10 EUR 10,000
Ecopayz E-Wallet None Instant EUR 10 EUR 10,000
Interac Bank Transfer None Up to 3 days EUR 10 EUR 10,000
iDebit E-Wallet None Instant EUR 10 EUR 10,000
Instadebit E-Wallet None Instant EUR 10 EUR 10,000
Astropay Card Gift Card None Not supported EUR 10 Not supported
Astropay E-Wallet  None Instant EUR 10 EUR 10,000
Funanga E-Wallet None Instant EUR 10 EUR 10,000

Refuel casino Payment methods

How to claim your bonus in Refuel Casino

1

Click on “Claim Bonus”

Click on the “Claim Bonus” button in the upper-right corner of the page to receive the best possible bonus offer.

refuel-casino-claim-bonus
2

Register at Refuel Casino

Once at Refuel Casino, enter your phone number in the field, and click on the “Sign Up Now” button below. Within fifteen seconds, you will soon receive a six-digit security code by SMS. Enter the code and click on “Next.” You will be automatically logged in to your new account.

refuel-casino-signup
3

Make your first deposit

Once logged in to your account, click on the “Deposit” button, located in the upper right corner of the screen. Choose your preferred payment method, enter the deposit amount, and click on “Deposit.”

Deposit
4

Receive your cashback

On Tuesday before 13:00 CET you will get 10% of your losses from the past week back—with absolutely no wagering requirements. Enjoy your cashback on any of Refuel’s hundreds of games.

Reasons for not receiving your bonus

Incorrect Information

If you provide incorrect or misleading information, Refuel Casino may confiscate all bonuses and winnings and terminate your account. Contact Refuel’s customer service immediately in case you made a mistake while entering your personal information.

Irregular Play

Refuel Casino regularly reviews your play for any irregular playing patterns, such as hedge betting, minimal and low-risk bets, exploitation of game faults, and others. If the casino detects any irregular playing patterns, they may confiscate all bonuses and any winning and terminate your account.

Inactive Account

Refuel Casino requires that you verify your account with the security code you received by SMS or email before you can participate in any bonuses. The account will be suspended and prohibited from participating in any bonuses until the account details are verified.

Playing with a VPN

If Refuel Casino determines that you are altering your I.P. address in order to circumvent geo-restrictions, they may confiscate all bonuses and any winnings and block your account.

Country Restrictions

Players from over forty countries are prohibited from opening an account with or participating in bonuses and promotions offered by Refuel Casino. Consult Refuel’s “Terms and Conditions” for a full list of all restricted jurisdictions.

Charge Backs

If you charge back any of the deposits you made with your account, Refuel Casino will terminate your account and confiscate all winnings.

Frequently Asked Questions

Refuel Casino processes withdrawals within seventy-two hours. However, bank and card transactions may take up to three additional days to deliver; withdrawals to e-wallets are processed immediately. The identity verification procedure, which you must pass before your first deposit, may take an additional five days.

Refuel Casino supports the following languages: English, Canadian English, Canadian French, Finnish, Swedish, and German. You can change the language from the language icons at the end of the page

Self-exclusion is a feature offered by online casinos that allows you to control your gambling by blocking your access to the casino for a period of them. During the self-exclusion period, you will not be able to deposit money to gamble on Refuel Casino, and you will not receive any promotional materials. You will still be able to withdraw any funds remaining in your account. You can activate self-exclusion from the “Self-Exclusion” tab under “My Profile” or by contacting Refuel Casino’s customer support at support@refuelcasino.com.

You can view your accumulated cashback as well as the time remaining until the next payment from the “Cashback” tab on your profile page or from the “Cashback status” indicator at the top of the left-hand navigation menu.

Refuel Casino does not allow updating the payment methods through the casino interface. If you wish to update your payment information, contact Refuel Casino’s customer support, either via live chat or via e-mail at support@refuelcasino.com

According to Refuel Casino, it was designed with a philosophy of speed and simplicity. For this reason,  they have streamlined their registration process, and opening an account with Refuel takes less than a minute. You do not have to enter an email or password. Simply input your phone number and enter the security code you receive by SMS. You can fill in all your personal information, such as email and address, whenever you want from your profile page.

Refuel Casino VS 2 other casinos

Casino

Rating

Bonus

Min Deposit

Min Withdrawal

Payment methods

Licenses

Visit

refuel-casino-logo

Refuel Casino

5.0/5

10% Real Cashback

€0.1

€10

EcoPayz iDebit Interac Skrill

Curacao

Restricted

5.0/5

100% Up to AUD750

€10

€75

Mastercard PayID Visa

Curacao

5.0/5

Up to €1000 + 250 FS

€20

€20

Bitcoin Ethereum eZeeWallet Jeton Klarna LiteCoin Mastercard Neosurf Neteller Payeer Skrill Tether Trustly

Curacao

5.0/5

100% Up to £2000

€0.1

€10

Mastercard Neteller PayPal Paysafecard Skrill Visa

UKGC

Martin Krust - author at Hello Bonuses

Bonus finder

Martin Krust

Expert opinion

5

A seasoned expert in the gaming industry, Martin Krust is known for his honest and straightforward casino reviews. He skillfully combines detailed analysis with clear advice, helping readers navigate the complex world of online casinos. Martin's reviews highlight the best bonuses and flag potential pitfalls, making him a trusted guide for any online gaming enthusiast. Discover his insightful evaluations at the end of each page on HelloBonuses.com.

Refuel Casino Player Reviews

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This review is based on my personal experience & game play at Refuel Casino. I’m not employee at any online casino and i haven’t received any payments to write this review. I understand that casinos.cc as might or might not show my review and they are not responsible for it’s content.

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