CasinoChan Review breakdown
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With more than 2 000 games, from over 60 developers, CasinoChan is a recently established member of the online casino community we have been around since 2015. Offering both electronic, as well as traditional casino games, there is something on offer for everyone.
Here we take a look at some of the site’s many features, bonuses, and what it takes to achieve them. We explain the betting requirements, as well as the exclusions and terms that could preclude you from receiving a payout if you don’t comply. We also delve into the site’s security and safety protocols, as well as the various payment and withdrawal methods on offer. The type of games available to you are also reviewed here, as well as the live games, and regular promotions.
Operated by Dama NV of Curacao, CasinoChan has rapidly made a name for itself in the online casino market. With a huge variety of entertainment on offer, we also have some surprisingly good welcoming bonuses, as well as our regular promotions and named day bonus offers. A good spread of payment options is catered for, including some cryptocurrencies. While CasinoChan will accept customers from most countries, with very few exclusions, the target market is Canada and Australia, and this is evident in some of the promotions.
The casino is regulated by Antillephone NV, which also has some of the other large online casinos under their wing. SSL Encryption ensures that your details and transactions are fully protected, and you can set up two-factor authentication to enhance the safety measures already in place. You are also able to set up your boundaries, such as periodic deposit limits, wager limits, a loss limit, as well as the ability to close or suspend your account at any time. You have full control of your account, in the knowledge that your privacy is well secured.
CasinoChan’s member application is basic but thorough. Do read the terms before you register, although there is nothing out of the ordinary hidden in there. Bear in mind that by accepting our terms, you will also automatically be accepting the terms of some of our many gaming providers.
Slots & Casino games
Among the 63 software providers, are some very well-known brands. Oryx, Big Time Gaming, Play’n’Go, Netgame, and iSoftbet are all represented in this impressive lineup.
Among the large portfolio of slots are popular titles such as Merlin and the Philosophers stone, Vault cracker, Flamin’ 7, and Book of Dead, to name a few. There are a good number of progressive jackpot games, so keep an eye on those. One of these games, Absolootly Mad, holds the record for the biggest ever online jackpot of $22m!
The casino table games section is equally enticing. The video poker library is massive and offers you choices of Texas hold ‘em, Caribbean hold ‘em, American Poker, and many more. Tens or Better, Jacks or Better, Deuces Wild, and Bonus Poker are some of the hands to play. Live play is available for any of the poker games, with the ability for you to interact with our dealers. You will see every card drawn live in real-time video.
Roulette is well covered too, with a whole host of versions to choose from. Live play is available for a lot of the table games, in which you will belaying against a live dealer, by video. You can interact with the dealer, and see each gameplay spin and win live. This is about as close you can get to being in a real casino, without actually going there.
Blackjack, Cribbage, and Baccarat are well represented, with a variety of tables, with live play available on selected games. There are even scratch cards hidden in the games library, but you’ll have to use the search function to find those.
A separate section is dedicated to Bitcoin games. These games range from popular slots to casino table games. The games in this category are available for other cryptocurrency users too, such as Litecoin, Ethereum, Dogecoin, Tether, and others. Withdrawals are hassle-free, simply select the amount you would like to redeem, and our casino will pay the funds directly back to the cryptocurrency account that you used to make your deposit. The games in the Bitcoin category function the same as the ones in the traditional money section.
The welcome bonuses for new members are generous, your first four deposits will be matched by the casino up to the equivalent of a prescribed amount, plus 30 free spins, on selected slots. Every Monday, you will receive a 50% reload bonus, plus 30 free spins for Avalon: The lost Kingdom. On Thursday, you will then receive a bonus of 100 free spins for the deposit of a fixed value or more, on The golden bowl of Athena. These spins are awarded as 25 free spins per day, which takes you nicely up to Monday’s bonus. A different codeword is used to access each of these bonuses and is the same for all members.
There is a VIP program that works on points accumulated each time you play. There are 11 levels to this program, with various prizes along the way, and a whopping grand prize of a supercar, in the last instance, Porsche 911 GTS. The more you play, the greater your VIP level will be, and the prizes are well worth looking out for.
There is a weekly tournament, or sprint, with great prizes, be sure not to miss it.
Support is somewhat basic, there is no facility to communicate directly by telephone, and there is a limited FAQ (frequently asked questions) section for quick reference, although this is hidden in specific pages and not as a stand-alone section. The preferred communications are direct chat online or e-mail. The direct chat function has an average response time of around one minute and our dedicated consultants should be able to resolve most of your queries quickly. Any matters more involved would be better dealt with by e-mail, and our service staff will be ready to assist you in this regard.
There is no dedicated download for either Android or Apple platforms, but you can play at CasinoChan by logging in through your mobile device’s browser. The online mobile version has the same functionality as the pc version, so you can play from wherever you are. In other words, you can take CasinoChan anywhere.
Logging on from a mobile device, you will automatically see the mobile version screen, which is specially adapted for use on smaller portable devices, such as phones and tablets.
Payments are accepted through e-wallet, credit card, pay card, and some selected cryptocurrencies, such as Bitcoin and Tether. Bank transfers are also accepted but do check that your country is not restricted. Payments reflect immediately. US$, Can$, Aus$, Euro, and other major currencies are welcome. Bear in mind that there are different deposit upper and lower limits for the various deposit methods.
All withdrawals are best made using the facility that you placed your deposit through. Withdrawals are generally immediate, except for credit cards and bank transfers, which are subject to a few bank working days. All transactions are at no charge from the casino, regardless of the medium used. Identification may need to be proven from time to time to prevent any unauthorised withdrawals,
There are different deposit and withdrawal limits for the different transaction methods, and these can be viewed on the CasinoChan web page.
How to claim bonus at CasinoChan
4 Simple steps to get 100% Up to €400 + 120 Free Spins at CasinoChan
Click the “Claim Bonus”
Click on the Claim Bonus on top of this page to make sure you got the proper bonus assigned assigned.
Make sure you didn’t hit the casino url (casinochan.com) directly, so you might not get rewarded with the correct bonus offer.
Create your account at CasinoChan
If you are already at Casinochan.com. Click on the sign up link. Usually on the top right corner on desktop or bottom at mobile.
During the registration process – fill all the required information.
After that you will receive a confirmation email from Casinochan.com. If you have not received it, also check your spam folder. Verify your email before you move to step #3
Deposit $/€10 or more
The more you deposit, the more you’ll get. Choose your preferred payment method and deposit the amount you want.
Depending on the chosen payment method you might need to do a 3D Verification by sms.
Important: The welcome bonuses is not valid for E-wallets like Skrill/Neteller/Paysafe/Paypal/Ecopayz
Get your bonus and enjoy the play!
Bonus activation might take some time. According to CasinoChan.com Terms you will get rewarded with it on several times across your first 4 deposits. If you’re from the UK, you’ll get your bonus immediately.
Reasons for NOT receiving your bonus at CasinoChan
There are many reasons why your bonus claim may not be honoured. Take time to read the site’s terms & conditions to ensure that you qualify, and comply with them.
Always use the same address, and more specifically, the same device when you play. If the casino’s online filtering picks up a different IP address to the one you normally use, it will automatically assume a potential hacking and may result in certain functions not being available to you, and even the suspension or cancellation of your account.
All bonuses are valid for 30 days from being awarded. Make sure your bonus has not expired before trying to claim it.
Some payment methods, including some e-wallets, do not qualify for deposit bonuses. Again, you will find more specific information in the terms.
Several games are excluded from the bonus offers. There is a comprehensive list of these on the casino’s website, so make yourself familiar with those.
Players who habitually engage in “minimum risk” betting, i.e. betting on both sides with equal risk simultaneously, may have their bonuses, and even winnings revoked.
Use of a VPN to bypass local restrictions will result in your account being suspended, and the forfeiture of all deposits and winnings.
Lastly, do remember that while an active bonus is present, your actual money is used for betting before the bonus.
Frequently Asked Questions
Yes, it is. Security is of a high standard, the regulation authority is well-reputed. Encryption ensures that your profile is safe.
You will receive a bonus on your first four deposits at the casino. Be aware that some deposit methods do not qualify for these bonuses, so do have a look at the exclusions on the casino’s website before registering. You will be required to use a specific codeword for each bonus, and these will be given to you, and are also available on our website.
Yes, you do. Each of the different bonuses will require the input of a specific code before it can be used. These codes are the same for everyone, and visible on the casino site, so no chance of forgetting them.
Firstly, check to ensure that you meet all the criteria to qualify for the bonus. Those include country of residency, payment method, existing bonus, etc. See the terms for full details. If you are satisfied that you qualify, then it would be best to contact us on live chat or communicate by e-mail.
Firstly, make sure you have not contravened any of the regulations that could result in your winnings being cancelled. Some reasons could be the attempted playing from a different IP address (this is a security function) or the habitual use of minimal risk betting to create an artificial turnover. Once you are convinced you have done nothing wrong, then communicate with the casino by e-mail, and include whatever evidence you have, utilising screenshots, etc.
Provided you meet the location and payment method criteria, then yes, you will certainly receive a bonus on your first four deposits, as well as the weekly, and other occasional promotion bonuses.
Except for bank transfers and credit cards, all payments are immediate. Bank-related transactions will be subject to a few days delay, subject to the bank's procedures, and any foreign exchange protocols.
Apparently yes. Although looking at the list of excluded countries, it is difficult to say where you would need to be to qualify!
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