AMOK Casino takes a less traditional approach to bonuses. Instead of attracting new players with welcome bonuses, they offer a 10% cashback program on all losses—without wagering requirements and without minimal and maximum bets. They are so dedicated to their unique cashback offer that even the “K” in “AMOK” stands for “Cashback.” While cashback is perhaps not as exciting as extravagant welcome bonuses, you can benefit from it throughout your entire time with AMOK, not just on your first few deposits. Along with the lack of wagering requirements, this makes AMOK’s cashback program overall better in the long-term than most welcome bonus offers. In addition to their cashback program, AMOK offers periodic promotions and tournaments throughout the year—often without wagering requirements as well. In this article, we are going to look into AMOK’s unique offer and its conditions in more detail.
“A” stands for “Amazing,” AMOK informs us while promising amazing games, amazing gameplay and amazing offers. Operational since 2018, AMOK Casino is one of three casinos operated by the Malta registered Infiniza Ltd. Like Infiniza’s other casinos (Reful Casino and Mount Gold Casino), it stands out with a straightforward minimalist interface, colorful stunning graphics, and unique cashback system. AMOK will appeal to anyone looking for no-nonsense gambling entertainment.
AMOK Casino is licensed and regulated by the Malta Gaming Authority (MGA)—one of the strictest and most trusted gaming regulators. AMOK takes such pride in their licensing that the “M” in AMOK stands for “Malta License.” And we can see why—MGA keeps some of the highest standards in the industry. First, it ensures all its casino operators conform with the data protection act and are capable of keeping player data secure from third-parties. Second, it requires that the player funds be kept completely separately from operational funds—this means that even if the casino goes bankrupt, your deposits will not be lost. Third, MGA requires that all games offered by AMOK undergone rigorous tasting to ensure that their outcomes are the result of a fair random number generator (RNG). Lastly, MGA holds its casino operators strictly accountable and investigates all player reports. This is extremely important for the security of the players and their protection from the casino operators. In case of a dispute with the casino operator, you have the option of filing a complaint free-of-charge with The Malta Gaming Authority’s Player Support Unit, who will investigate your complaint and take any actions necessary against the casino operator.
In addition to these protections, MGA requires from its casino operators to implement a number of measures for responsible gambling. These include the ability to prevent yourself gambling by activating a self-exclusion period, during which you will not be able to gamble on AMOK Casino, as well as to set deposit and session limits, which allow you to limit both the time you can spent gambling as well as the amount you can deposit. You will even be prompted to set a deposit limit during your account registration. MGA also requires from its operators to implement a reality check—a pop-up that alerts you at regular time intervals about the time you have been playing as well as about the total winnings and loses during the session; you are required to confirm you have read the message before you can return to your game.
AMOK Casino understand the importance of reliable and responsive customer support, and they have shown their commitment to it by making the “O” in “AMOK” stands for “Outstanding Customer Support.” Live chat is available 24/7 and can be accessed from the “Live Chat” link at the bottom of the left-hand navigation menu. E-mail support is available as well. In case of a complaint or dispute, AMOK promises to get back to you with a resolution within 10 working days, or within 20 working days in case your case needs to be escalated to senior staff.
AMOK’s minimalist interface and HTML5 responsive design translates perfectly to smaller screens. The mobile site is functionally indistinguishable from the desktop version, and stands out with the same vibrant colors and easy to navigate interface. As all of AMOK’s games are optimized for mobile as well, you are guaranteed a complete gambling experience.
For deposits, AMOK accepts MasterCard and VISA credit and debit cards, bank transfer using Trustly, as well as a number of online wallets such as Skrill and Neteller. There is no option to deposit using crypto currencies. Certain payment methods are only available in certain jurisdictions; you can check which methods are available in your jurisdiction by clicking on the “Deposit” button in the upper-right corner of the website after opening an account with AMOK. The payment method used must be registered to the same name as the one on the AMOK account—using a payment method registered to a different name may lead to account termination. The minimum deposit is 10 EUR, while the maximum deposit varies between 500 EUR and 10,000 EUR depending on deposit method. With the exception of bank transfers, deposits are processed immediately, and you can start playing right away.
Withdrawals will be issued back to the original payment method. The deposited amount needs to be wagered once before withdrawal, otherwise a 30% processing fee may be charged. The maximum withdrawal is 10,000 EUR per 24 hours and there aren’t any weekly or monthly limits on the withdrawal amount. Withdrawals are processed within 72 hours and may take an additional 3 days to reach your bank account.
AMOK may ask you do verify your identity before issuing a withdrawal. For this purpose, they might request photographic identification such as an ID, a driver’s license, or a passport, as well as a document to confirm your residential address. Your documents might be sent to third-parties for verification.
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Yes. AMOK Casino allows you to control your gambling and limit the amount you can deposit over a set period—either daily, weekly, or monthly. Once the limit is reached, you will not be able to deposit any more money until the end of the period. You can set deposit limits from the “Limits” section under “My Profile.” If you wish to increase or decrease your deposit limit, you can to so from the same place; the change will take effect in 24 hours—so plan accordingly. You can set a deposit limit across the sister brands of AMOK Casino (Refuel Casino and Mount Gold Casino) as well by contacting costumer support.
If you believe you have a gambling problem and wish to take a break and completely prevent yourself from gambling on AMOK Casino, you can do so by self-excluding over a set period of time. During the self-exclusion period, you will not be able to gamble or deposit money in AMOK Casino, neither will you receive any promotion material from AMOK Casino; you will still be able to withdrawal any deposited funds.
You can activate self-exclusion from the “Self-Exclusion” section under “My Profile.” From there you can chose to self-exclude for either one, seven, or thirty days, or set a custom date until which your self-exclusion will last. Alternatively, you can choose to self-exclude indefinitely. In such a case, you will have to contact customer support if you wish to end your self-exclusion period, after which you will have to wait 7 days for the period to end and to be able to gamble again on the website. The 7 days are a cooling-off period designed to let your reconsider if you want to start playing again.
If you wish to stop gambling complete you can choose to self-exclude permanently. By self-excluding permanently, your account will be closed and you will never be able to gamble on AMOK Casino again. The decision is final and irreversible. To permanently self-exclude, contact AMOK Casino customer support. You can also request from the support team to permanently exclude you from their sister brands (Refuel Casino and Mount Gold Casino) as well. Please make sure to withdrawal any remaining funds in your account before permanently self-excluding, as you will not be able to do so after.
AMOK Casino offers the following payment methods: TrustlyPNP, Trustly, Visa / Mastercard, Jeton, JetonCash, MiFinity, Brite, Paysafe, Skrill, Neteller, MuchBetter, Neosurf, RapidTransfer, Sofort, Ecopayz, MiFinity, AstropayCard, iDebit, Instadebit, Funanga, Astropay, Sofort, Interac. Not all payment methods are available in every country. To see which payment methods are available to you click on the deposit button in the upper-right corner of the website.
Yes. If you believe you are spending too much time on the AMOK Casino platform, you can choose to limit the time you can spend playing over a set period—either daily, weekly, or monthly—by setting a session limit. You can do so in the “Limits” section under “My Profile.” You can set the number of hours you wish to be allowed to play in a day, the number of days you wish to be allowed to play in a week or a month, or any combination of them. If you wish to increase or decrease your set session limit, you can do so from the same place; the change will take effect in 24 hours—so plan accordingly. You can set a session limit across the sister brands of AMOK Casino (Refuel Casino and Mount Gold Casino) as well by contacting costumer support.
AMOK Casino offers refunds in exceptional case only and only if the funds to be refunded are still available in your account. A processing fee of 5% of the refund amount, and no less than 10 EUR, may be charged. The amount will be refunded back to the original payment method. It may take up to 5 days to process a refund. Contact AMOK customer support to request a refund.
Yes! AMOK Casino offers one of the best cashback programs on the market. AMOK takes such pride in its cashback program, they inform us that the “K” in “AMOK” stands for “cashback.” Every Friday before 9:59 CET you will receive 10% of your net losses from the past week. Furthermore, there are no minimum or maximum bet requirements and no wagering requirements on the cashback—you can withdraw it immediately after receiving it. The cashback is calculated on the net losses from all slot games and from the following table and live games: “Crazy Time”, “Dream Catcher”, “Monopoly Live”, “Mega Ball”, and “Deal or No Deal.” You can see the accumulated cashback for the period, as well as the remaining time until the end of the period, either in the info-box on top of the left-hand navigation menu or under the “Cashback” section under “My Profile.”