VegasHero Casino

Vegas Hero Bonuses

4.0/5

Welcome bonus

100% up to €500 + 200 FS + 1 Bonus Crab

Vegas Hero is Restricted

Vegas Hero Review breakdown

3.5

Trust rating

4.4

Slots rating

4.2

Bonuses fairness

4.1

Withdrawal Speed

3.8

Support

4.2

Mobile Version

VegasHero Casino

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Casino Details

Website

vegashero.com

Games
11,500+
Licenses
N/A
Owner
Genesis Global Ltd
Launched
2017
Phone support
No
Email
Yes
Languages
Arabic, Czech, English, Finnish, French, German, Greek, Hungarian, Italian, Norwegian, Polish, Portuguese, Spanish
Live chat
Yes
Working hours
24/7

Banking

Currencies
AUD CAD CHF CZK EUR HUF NOK NZD PLN USD
Payment methods::
Bank Transfer Bitcoin BitcoinCash Cardano CashtoCode DogeCoin Ethereum LiteCoin Mastercard MiFinity Neteller Revolut Ripple Skrill Tether USD Coin Visa
Minimum deposit
€10
Minimum withdrawal
€10
Maximum withdrawal
€500/Day
Withdrawal time
Up to 72 Hours
Live Casino
Yes
VIP Program
Yes

Game Providers

3 Oaks
Betsoft
Endorphina
Fugaso
Gamzix
Habanero
Hacksaw Gaming
Microgaming
NetEnt
Nolimit City
Play’n Go
Playson
Playtech
Pragmatic Play
Red Tiger
Relax Gaming
Spinomenal
Thunderkick
Yggdrasil

Game types

Baccarat
Blackjack
eSports
Jackpot games
Live dealer games
Poker
Roulette
Scratchcards
Slots
Sports Betting
Video Poker

VegasHero Casino Review

At first glance, VegasHero Casino has all the necessary ingredients to provide a top-notch online casino experience. If you’re looking for variety, this gambling platform will certainly appeal to you. It offers numerous lucrative bonus promotions, a massive game library, diverse payment options, and a rich sportsbook.

VegasHero Casino Review

One of the casino’s most notable advantages is its huge collection of slots. Players will have over 10,000 slot games to choose from. Now, that’s an impressive number. Navigating through the gaming lobby is easy and intuitive, thanks to the casino’s user-friendly design. Like most modern gambling platforms, the platform features a collapsible navigation sidebar that provides access to key categories like Promotions, Casino, Live Casino, and Sports.

So far, VegasHero Casino looks like the perfect online casino. But is there something you need to be aware of?

The following casino review is just for you. We’ll focus on the platform’s strengths and weaknesses, and let you know if it’s the right choice.

Without further ado, let’s take a look at VegasHero Casino's bonus offers.

Bonuses and Promotions

VegasHero Casino features a range of attractive bonus promotions. Newly registered and existing users can take advantage of generous welcome bonus packages, monthly and weekly reload bonuses, exciting cashback offers, and alluring sports bonuses. The casino also offers an intriguing VIP program, where the most loyal users will get the most appealing perks. On top of that, the bonus conditions seem pretty fair. Here’s a more detailed description of the available bonus promotions at VegasHero Casino:

VegasHero Casino Bonuses

Welcome Bonus

The casino greets all newly registered users with a tempting Welcome Bonus of 100% up to €500 plus 200 free spins and one free Bonus Crab pick. The qualifying deposit here is €20 – a standard condition for the sector.

After you top up your balance, you’ll receive a set of 20 spins per day for 10 days, amounting to 200 bonus spins in total. Each batch of 20 free spins can be claimed within 24 hours of being available.

You should play through the bonus amount and the deposit 35 times before withdrawals. This is another fair and reasonable requirement. Winnings from free spins come with a 40x wagering requirement. You’ll have 10 days to complete the release requirements for each casino bonus.

Be careful when choosing a payment method because deposits made with Skrill and Neteller won’t qualify for this promo.

First Deposit Sports Bonus

VegasHero Casino features an exciting First Deposit Sports bonus of 100% up to €100. As with the welcome casino bonus, you must deposit at least €20 to activate this offer. You must wager the bonus amount and the deposit six times by placing single bets with odds of at least 2.0 and multi bets with odds of at least 1.50. You’ll have 30 days to meet the wagering requirements; otherwise, the bonus will expire.

Additionally, Skrill and Neteller deposits are not compatible with this promo.

Other Promotions

Weekly Reload Bonus

Each week from Monday to Thursday, players can claim a Weekly Reload bonus of 50 free spins. As with both welcome bonuses, you must deposit at least €20 to claim the promo. As with all casino bonuses, free spin winnings come with a 40x wagering requirement. The spins must be used within seven days or they will expire.

Also, the maximum bet allowed while there is an active bonus is €5.

Weekend Reload Bonus

From Friday to Sunday, users can claim a Weekend Reload bonus of 50% up to €700 plus 50 free spins. Note that if you want to get the bonus and the free spins, you’ll have to deposit €50. However, the minimum qualifying deposit for the 50% bonus is €20.

You must wager the bonus and the deposit 35 times. Like the rest of the bonuses, you must fulfill a 40x wagering requirement to release the free spin winnings.

It’s worth noting that this bonus offer can’t be combined with other promotions.

Weekly Reload Sports Bonus

Unsurprisingly, the casino offers a Weekly Reload Sports bonus of 50% up to €500. Players can claim this offer once during the week. The qualifying deposit here is €20. As with most sports promos, players must settle all bets and play through their original deposit at least once on odds of 1.50 or higher. Furthermore, users must play through the qualifying deposit eight times and place single bets at 2.0+ or combo bets at 1.50+ odds.

The maximum amount that counts towards the rollover requirements of each bet is €50.

You must contact the customer support team via live chat or email at support@vegashero.com to obtain the bonus.

Other Sports Offers

Like many modern gambling platforms, VegasHero Casino features a 2 Goals Ahead Early Payout promotion. This bonus deal can help you cash out your winnings before the end of the game, regardless of the final result. You can only use this offer on games or matches that display the ‘Early Payout (EP)’ sign. Also, you should place single, multiple, and system bets at the 1X2 market (Home or Away Win) only before the beginning of the game.

The best part? You win if your team is two points or goals ahead at any point in the match.

The Early Payout feature is available in the following sports:

Sport Early Payout Condition
Ice Hockey 3 goals ahead
American Football 17 points ahead
Tennis 2 sets ahead
Baseball 5 runs ahead
Basketball 20 points ahead

An Accumulator Boost offer is also available at the casino. If you claim this promo, your multi-bet winnings could be boosted by 3% or 100%, depending on how many events you bet on. This promo is available every time you win a multi-bet with at least three selections.

Each selection must be placed on odds of at least 1.40. If you place bets on three events, your winnings will increase by 3%. If you gamble on 14 events and win, your winnings would climb by 50%. If you bet on more than 21 events, you’ll get a 100% increase on your winnings. Here’s a more detailed summary:

Number of Events Combo Booster Multiplier
3 3%
4 5%
5 8%
6 10%
7 13%
8 15%
9 20%
10 30%
11 35%
12 40%
13 45%
14 50%
15 55%
16 60%
17 65%
18 70%
19 80%
20 90%
21+ 100%

Sports fans can also take advantage of the Boosted Odds Enhanced Winnings promo. This feature is valid only for single, multiple, and system bets placed on the 1X2 market. Also, look only for a match winner market that has an ‘Enhanced Prices’ sign on the market description field. Players can place bets only before the start of the match.

One thing you need to consider is that you can’t combine this promo with other sports bonuses like Accumulator Boost and 2 Goals Ahead Early Payout.

Cashback Offers

The casino has a Weekly Cashback offer of 15% up to €3,000. However, the cashback percentage will depend entirely on your VIP status, meaning that only users who’ve reached the top three VIP levels will receive a cashback incentive of 5, 10, or 15%. Sadly, players at the first two levels won’t be eligible for cashback.

If you manage to increase your VIP level, you’ll get the following cashback deals:

VIP Level Cashback Maximum Amount
Level 3 5% Up to €1,000
Level 4 10% Up to €2,000
Level 5 15% Up to €3,000

Users must wager the cashback once before withdrawals, which is a standard requirement for the online casino sector.

The minimum eligible cashback amount is €5.

If you’re a live dealer games fan, VegasHero Casino has your back with a live cashback promo of 25% of the lost amount, worth up to €200. The best part about this promo is that it’s available to all registered users, no matter their VIP status. The wagering requirement here is also 1x.

Contact the customer support staff via live chat or email on the Monday following the promotion’s period to claim the reward.

You will also receive an appealing cashback bonus of 10% up to €500 on your losses in the sports betting section. Fortunately, all registered users are eligible for sports cashback. You can claim this promo once a week on Mondays. Once activated, the cashback must be wagered within 30 days.

Unlike the other cashback deals, the sports cashback comes with a 3x wagering requirement.

VIP Program

VegasHero Casino features a five-tier VIP program where users can earn rewards based on their activity.

As with most VIP programs, the first two levels are rather unimpressive in terms of benefits. Still, you can increase your VIP level by placing real-money bets, claiming bonuses, and playing the available games at the casino.

Here’s a summary of the VIP levels and their rewards:

VIP Level 1 VIP Level 2 VIP Level 3 VIP Level 4 VIP Level 5
On-site promotions Yes Yes Yes Yes Yes
24/7 Live Chat Yes Yes Yes Yes Yes
Higher Withdrawal Limits No No Yes Yes Yes
Cashback No No 5% up to €1,000 10% up to €2,000 15% up to €3,000
Personalized Offers No No Yes Yes Yes
Personal VIP Manager No No No Yes Yes

Game Selection

The massive game library is one of VegasHero Casino’s highlights. The platform boasts an impressive collection of over 11,000 game titles, ensuring an exceptional variety of games. Not only this, but the games are sourced from leading providers in the iGaming industry, including Pragmatic Play, Pragmatic Live, Spinomenal, Playtech, Play’n GO, Yggdrasil, Thunderkick, Red Tiger, Relax Gaming, Microgaming, Playson, Hacksaw Gaming, and Habanero, meaning you can expect high-quality graphics.

VegasHero Casino Games

You don’t have to worry about exploring the huge game library because the game lobby is well-organized. You can filter the games by genre and their provider. Alternatively, you can use the search engine.

The rich sportsbook is another nice addition. You can place bets on important sports events as well as sports such as football, basketball, tennis, ice hockey, volleyball, handball, American football, and snooker. The casino also offers a Virtual Sports section for all the e-sports fans out there.

VegasHero Casino will impress you with its extensive collection of slots. You’ll find fan-favorites like Big Bass Splash, Gates of Olympus, Majestic King, Sweet Bonanza, Book of Dracula, Aviator, Midnight Thirst, Sugar Rush, and Book of Dead.

If you prefer newer releases, try 3 Pyramids of Gold: Hold & Win, Coins of Zeus, Lucky Penny, Big Bass Boxing Bonus Round, Cash of Egypt, Scarab Wheel, Gods of Glory, Queen of Oasis, and Fortune of Aztec.

Like most modern gambling sites, the slots at VegasHero Casino offer a demo mode, where you can play for fun without placing real-money bets. You must log out of your casino account to access a game’s demo mode. The demo mode feature is a fun way to get to know the games and decide which one works for you. Also, you can easily switch modes and start playing with real funds.

The Table Games category is another nice treat for fans of classic casino games. You’ll find numerous versions of popular table games, including American Blackjack, European Blackjack, Blackjack Classic, Golden Chip Roulette, 21 Burn Blackjack, Single Deck Blackjack, European Roulette, American Roulette, Booster Roulette, Roulette Classic, Oasis Poker, Caribbean Poker, Tri Card Poker, Blackjack Royale, Texas Hold’em, and Baccarat. You can also try entertaining dice games.

Make sure to give the Live Casino section a visit if you’re looking for a Las Vegas experience. The live betting section features live versions of the classic table games we know and love, like blackjack, roulette, baccarat, poker, and dice. The Gold Saloon games also seem to be popular among fans of live dealer games.

Banking and Payment Methods

VegasHero Casino enhances its appeal with a diverse list of payment solutions. Crypto fans are in luck because the platform offers a wide range of popular cryptocurrencies, ensuring fast and convenient transactions.

VegasHero Casino payment methods

If you’re not into crypto, VegasHero Casino also accepts traditional banking options.

Here’s a full list of all available payment methods at the casino:

  • Debit/credit cards: Visa (withdrawals only) and Mastercard
  • E-wallets: Skrill, MuchBetter, and MiFinity
  • Others: bank transfers (withdrawals only), Revolut via bank transfer, CashtoCode
  • Crypto: Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Ripple (XRP), Tether USD ERC20, Tether USD TRC20, Tether BEP20, USD Coin (USDC), Bitcoin Cash (BCH), Cardano (ADA), Dogecoin (DOGE).

Beware that the availability of certain payment solutions depends on the user’s country of residence.

Additionally, VegasHero accepts multiple international currencies, including EUR, NOK, HUF, PLN, NZD, CAD, USD, CZK, AUD, and CHF.

The minimum deposit limit for most payment options is only €10, which is a very accessible and competitive amount. The only exception is Bitcoin, where the minimum deposit is €30.

The minimum withdrawal limit for most banking methods is also €10. This cashout requirement is perfect if you’re more of a casual player or a newcomer to online casinos. However, if you want to withdraw through cryptocurrencies like Bitcoin, Ethereum, and Cardano, the minimum withdrawal limit will range from €30 to €60.

The maximum withdrawal limits depend entirely on the user’s VIP status, meaning players at the first two levels will get lower limits, which might feel restrictive for a high roller. Newly registered users will have a daily withdrawal limit of €500 and a monthly limit of €7,000. However, you can receive higher withdrawal limits if you increase your VIP rank. Here’s what to expect:

VIP Level Daily Maximum Withdrawal Monthly Maximum Withdrawal
VIP Level 1 €500 €7,000
VIP Level 2 €500 €10,000
VIP Level 3 €800 €12,000
VIP Level 4 €1,000 €15,000
VIP Level 5 €1,500 €20,000

As part of the casino’s Anti-Money Laundering (AML) measures, the minimum rollover requirement before withdrawals is 1x. This is fair, considering many other online casinos feature higher minimums like 3x or 5x.

Typically, deposits are instantly processed, while withdrawals can take up to 72 hours, depending on your chosen payment method. In general, crypto payouts are the fastest, while cashouts via bank transfers can take up to three business days to process.

Since VegasHero Casino complies with AML policies, it may perform know-your-customer (KYC) identity verification checks on its customers to prevent fraudulent activities. The casino may request the following documents for your account verification:

  • A copy of a valid identity document, including an ID card, passport, or driver's license.
  • Proof of residence, including utility bills issued within the past three to six months.
  • Proof of ownership for the payment method you used.
  • Transaction history, including bank, e-wallet, or credit card statements.

The casino’s staff will then complete your account verification within 24 to 48 hours. Depending on the case’s complexity, the casino may require additional checks.

Speaking of security, let’s check the casino’s licensing and ownership information. It complies with KYC and AML regulations, and also features a Responsible Gaming section – all marks of a licensed casino. However, the platform hasn’t displayed any information about its license.

Several sources claim that VegasHero Casino is owned by Genesis Global Ltd. and operates under licenses issued by the Malta Gaming Authority (MGA) and the UK Gambling Commission (UKGC), which are among the strictest gambling regulators. Sadly, these claims seem to be outdated.

After checking with the official license register of the MGA, we found that the license held by Genesis Global Ltd. was cancelled. Similarly, the casino’s UKGC license is currently inactive.

Strangely enough, VegasHero Casino seems almost identical to platforms operated by established casino groups NovaForge Ltd. and Stellar Ltd. Yet, it is neither owned by these companies nor regulated by Anjouan.

While we wouldn’t go as far as to claim VegasHero Casino is unlicensed, the unclear ownership situation certainly raises some concerns about the platform’s player protection policies and regulatory oversight. For now, we recommend that users approach VegasHero Casino with caution.

Customer Support

VegasHero Casino’s customer support is available 24/7 via live chat and email. Don’t hesitate to reach out if you have questions or experience issues.

VegasHero Casino Support

However, we strongly recommend checking the Help Centre page first. It contains answers to the most common questions about account verification, deposits, withdrawals, sports betting, bonus promotions, and troubleshooting tips.

If you need immediate help, you should use the live chat. The live chat agents will reply within a couple of minutes. While VegasHero Casino’s live chat service is good for basic queries, it’s probably wise to use the email option for more complex issues.

You can also rate the live chat experience and leave feedback.

For more complex issues, you can send an email to support@vegashero.com. Generally, you can expect a response within a couple of hours, at most.

Mobile Gaming Experience

VegasHero Casino is very easy to access on mobile thanks to its mobile app and fully optimized mobile website. In addition, both options are fully compatible with iOS and Android. Your choice between the two options will depend entirely on your preference and storage space.

VegasHero Casino mobile

The casino offers a downloadable app that’s easy to install and use. The app also offers a responsive layout and quick loading times, providing a seamless mobile gaming experience. You’ll also have full access to the game library and the bonus promotions. Managing your account and transactions is also smooth on mobile.

If you’re short on storage space and don’t feel like installing additional apps, feel free to use the casino’s mobile browser version. It’s just as good as the app.

Whichever option you choose, you’ll have a good time at VegasHero Casino.

Responsible Gaming

VegasHero Casino has a Responsible Gaming section, which is a major plus. Disappointingly, the responsible gaming tools are limited to self-exclusion. For comparison, some online casinos feature deposit, loss, and wagering limits, and reality check tools.

On a more positive note, the site has listed links to several organizations that provide help, support, and counseling to people dealing with gambling addiction.

The casino also features the following self-assessment test that can help you figure out if you’re addicted to gambling:

  • Does gambling distract you from going to work or school?
  • Is gambling simply a way to spend some time or avoid boredom?
  • Do you play alone for long periods?
  • Have others ever criticized your gambling?
  • Have you lost interest in family, friends, and hobbies because of gambling?
  • Have you ever lied to cover up the amount of money or time spent on gambling?
  • Are you reluctant to spend ‘gambling money’ on anything else?
  • Do you play until you lose all your money?
  • Do you try to recoup as soon as possible, right after the loss?
  • Do you feel lost and desperate when you run out of money because of gambling?
  • Can any arguments, frustrations, or disappointments make you want to play?
  • Do you feel depressed or even suicidal because of gambling?

If you think you’re developing an addiction to gambling, you can try the self-exclusion feature. You must contact the casino’s staff through email at support@vegashero.com, and the casino will close your account within the next 24 hours. You can request a temporary or indefinite self-exclusion. In addition, the casino will prevent the opening of new casino accounts.

Conclusion

VegasHero Casino leaves a mixed impression. On the one hand, the platform offers a wide variety of generous bonus promotions, a huge game library, a diverse selection of payment methods, and reasonable bonus conditions. The casino also seems committed to providing a secure gaming environment. It almost seems like a near-perfect online casino. On the other hand, the unclear licensing information is definitely a red flag. If you’re interested, you can give VegasHero Casino a try, as long as you’re cautious. Or you can go for a safer licensed alternative.

Reasons for NOT receiving your bonus at VegasHero Casino

You might not receive a bonus at VegasHero Casino if you haven’t completed the promo’s wagering requirements. Another possible reason is engaging in bonus abuse. This includes, but isn’t limited to:

  • placing individual bets greater than €5 before the wagering requirements are met;
  • applying minimum risk strategies like low-risk roulette bets;
  • two-tier betting;
  • taking advantage of software bugs or failures;
  • playing games with an active bonus to build up value, converting the bonus, and then cashing out the accumulated value.

If the casino detects bonus abuse, it will void all promotions you participated in.

Having duplicate accounts is also strictly forbidden. If you open any number of duplicate accounts, the casino will close them. Any promotions the duplicate account has participated in will be cancelled.

Frequently Asked Questions

Click the Register button in the upper right corner, and choose your welcome bonus. Next, enter your email and password, and accept the casino’s Terms and Conditions. You must then provide basic personal details like your name, date of birth, address, and phone number. Fill in the required information and click the ‘Create an Account’ button.

No, you don’t have to verify your phone number when creating an account at the casino. The casino doesn’t require email verification either.

No, each player can only create one account at the casino. Any other linked accounts will be recognized as duplicates and closed.

Since VegasHero strictly adheres to AML and KYC regulations, it may require identity verification procedures. In most cases, users must provide the following documents:

  • A copy of a valid identity document, including an ID card, passport, or driver's license.
  • Proof of residence, including utility bills issued within the past three to six months.
  • Proof of ownership for the payment method you used.
  • Transaction history, including bank, e-wallet, or credit card statements.

Typically, the account verification will take 24 to 48 hours. Depending on the case’s complexity, the casino may request additional identity checks.

You don’t have to use bonus codes to activate the promotions at VegasHero Casino.

Clicking on the Help Center button in the bottom left corner will lead you to a page with the most common questions about VegasHero Casino.

Make sure that you’ve completed the promo’s wagering requirements. Also, you should use your cash balance, not your bonus balance.

If the unsuccessful withdrawal is due to a technical issue, you can try:

  • Clearing your browser’s cache and cookies.
  • Using a different device
  • Disable pop-up blockers on your browser
  • Using the latest version of Google Chrome
  • Try a different payment method

If you’re still having issues with your withdrawal request, you should contact the casino’s customer support team.

You can cancel your withdrawal as long as it’s still in pending status. Go to the casino cashier and look for the ‘Cancel Withdrawal’ option. You’ll find it either under the Withdrawal tab or in the Balance History section. If you have trouble cancelling your withdrawal, you can contact the casino’s customer support team.

Vegas Hero VS 2 other casinos

Casino

Rating

Bonus

Min Deposit

Min Withdrawal

Payment methods

Licenses

Visit

VegasHero Casino

Vegas Hero

4.0/5

100% up to €500 + 200 FS + 1 Bonus Crab

€10

€10

Bank Transfer Bitcoin BitcoinCash Cardano CashtoCode DogeCoin Ethereum LiteCoin Mastercard MiFinity Neteller Revolut Ripple Skrill Tether USD Coin Visa

N/A

Restricted

5.0/5

100% up to 1500 euro + 100 FS

€10

€10

AstroPay Bitcoin CashtoCode EcoPayz Ethereum iDEAL Jeton LiteCoin Mastercard MiFinity Neosurf Neteller Paysafecard Ripple Skrill Sofort Tether Trustly Visa

Curacao

5.0/5

No bonus

€0.5

€1

Bitcoin

Curacao

5.0/5

200% Slots Bonus + 30 Free Spins on Coyote Cash

€0.1

€150

Bitcoin Mastercard Neosurf Visa

Curacao

Martin Krust - author at Hello Bonuses

Bonus finder

Martin Krust

Expert opinion

4.3

A seasoned expert in the gaming industry, Martin Krust is known for his honest and straightforward casino reviews. He skillfully combines detailed analysis with clear advice, helping readers navigate the complex world of online casinos. Martin's reviews highlight the best bonuses and flag potential pitfalls, making him a trusted guide for any online gaming enthusiast. Discover his insightful evaluations at the end of each page on HelloBonuses.com.

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This review is based on my personal experience & game play at Vegas Hero. I’m not employee at any online casino and i haven’t received any payments to write this review. I understand that casinos.cc as might or might not show my review and they are not responsible for it’s content.

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