True Flip Casino Bonuses

All registered True Flip users qualify for the Citizen ID Bonus. In order to receive the bonus, you must fill all your account details, pass KYC (“Know Your Customer”) verification, and complete all Security Center actions. First, go to your profile page and fill in all your account details from the “Edit Profile” menu under the “Account Details” section. Then, pass KYC verification by clicking on the “Start” button under the “KYC” section and providing the necessary documents. Lastly, verify your e-mail, activate 2FA, and verify your payment method from the “Manage Security” menu under the “Security Center” section. You can monitor your progress from the three progress bars under the “Citizen ID” section.

After you have completed all necessary steps, you will receive Citizen ID free spins. Winnings from the bonus are capped at 100 EUR and will be credited separately from your real money funds until they are wagered at least once within 10 days of receiving them. You can monitor your progress towards the wagering requirement from your profile page. Only bets made using the free spins winnings count towards the wagering requirement. The bonus will be annulled if you request a real money withdrawal before the bonus has been wagered.

2FA stands for “Two-Factor Authentication” and provides an extra layer of security to your True Flip account. If you activate 2FA, you will have to enter a unique every time you log in. You can receive the code either from the “Google Authenticator” app for iPhone and Android or by SMS. You can activate 2FA from the “Manage Security” menu under the “Security Center” section on your profile page. If you chose to use 2FA with the “Google Authenticator” app, scan the provided QR code using the app on your phone; if you chose to use 2FA with SMS, provide your phone number if you have not already done so.

True flip accepts the following cryptocurrencies: Bitcoin (BTC), Litecoin (LTC), Ethereum (ETH), Dogecoin (DOGE), Bitcoin Cash (BCH), Tether (USDT), Cardano (ADA), Ripple (XRP), NEO (NEO), Binance (BNB), Bitcoin SV (BSV), TRON (TRX).

True Flip issues refunds in exceptional circumstances, such as when the money has been deposited by accident or without your knowledge, or when True Flip failed to deliver a promised service. To request a refund contact True Flip customer support at [email protected]. Your request will be processed within 2 days.

True Flip processes all withdrawal requests within 2 days. You can cancel the withdrawal anytime during the processing period, in which case the money will be returned to your account.

Residents of the following countries are not eligible to play on True Flip: United States (including North Mariana Islands, Puerto Rico, United States Minor Outlying Islands, and the US Virgin Islands), Guam, American Samoa, Afghanistan, Algeria, Aruba, Bahrain, Belgium, Bonaire, Brunei, Cambodia, Cayman Islands, China, Curacao, France, French Guiana, French Polynesia, French Southern Territories, Futuna Islands, Gibraltar, Hungary, Iran, Israel, Iraq, Jordan, Kuwait, Lebanon, Lithuania, Malta, Oman, Pakistan, Portugal, Qatar, Russia, Reunion, Saba, St Eustatius, St Martin, Saint Pierre and Miquelon, Saint-Barthelemy and Wallis, Saudi Arabia, Spain, Switzerland, Turkey, Ukraine, UAE, UK

Yes. True Flip offers a weekly 10% cashback paid out every Thursday at 9:00 UTC. There are no minimum bets or wagering requirements for the cashback offer. Only players with a verified e-mail address are eligible to receive cashback. The cashback is calculated on the net losses during a 7-day period from all slot games and the following table or live games: “Crazy Time”, “Deal or No Deal”, “Gonzo’s Treasure Hunt”, “Instant Roulette”, “Lightning Dice”, “Mega Ball”, “Dream Catcher”, “MONOPOLY Live”, “Power Blackjack”, “First Person Baccarat”, “First Person Craps”, “First Person Dragon Tiger”, “First Person Top Card”, “First Person Blackjack”, “Auto-Roulette”, “Speed Auto Roulette”, “Infinite Blackjack”, “Football studio”, “Live – Mega Wheel”, “Live – ONE Blackjack”, “Live – Mega Roulette”, “Live – Roulette Auto”

If enough evidence is provided to prove the deposit fraudulent or the transaction void, True Flip may issue a chargeback and return all deposit funds back to the original payment method. In case a chargeback is issued, your account will be blocked and you will be contacted to confirm your identity. To request a chargeback, contact True Flip customer support [email protected].

Flip’s Star Lottery is a weekly lottery with a jackpot often reaching well into the hundreds of thousands. You can secure your ticket for the lottery by playing any True Flip game. You are given points for playing which are automatically converted to a Flip’s Star ticket as soon as the necessary number is reached. Alternatively, you can directly purchase tickets for the lottery starting at 0.005 BTC for 5 tickets. Besides the jackpot, you also have a chance to win smaller prizes ranging from 0.02 BTC to 10 BTC. The prizes are drawn every Sunday. All prizes are paid in Bitcoin.

True Flip is available in the following languages: English, German, Spanish, Portuguese, Finish, Norwegian, French, Polish, and Japanese. The 24-hour phone support, as well as all policies and terms and conditions, are, however, available only in English.

True Flip allows you to set the following limits:

• Deposit Limit: limit the amount of money you can deposit over a set period of time
• Loss Limit: limit the amount of money you can lose over a set period of time
• Wager Limit: limit the amount of money you can wager over a set period of time
• Session Limit: limit the amount of time you can stay logged in over a set period of time
• Game Limit: limit the amount of time you can spend playing a specific game or games by any specific provider

In addition, True Flip allows you to completely self-exclude and block your access to the website, as well as manage time alerts to remind you of the time you have spent playing. You can manage all limits from the “Responsible Gaming” link located at the bottom of the left-hand navigation menu or by contacting the dedicated e-mail support time at [email protected].