Mount Gold Casino Bonuses

Mount Gold Casino Introduction

To attract players, Mount Gold relies on their 10% weekly cashback without wagering requirements. In addition, they run regular periodic promotions, including Drops & Wins, tournaments, deposit bonuses, and a fun “Game of the Week” promotion, where you compete for a cash prize by playing a different game every week—a great way to test a few of Mount Gold’s thousands of games. We are going to examine Mount Gold’s bonuses in detail, review the casino’s game selection and safety, consider some reasons why you might not receive your bonus, and, in the end, answer a few of the most common questions.

Mount Gold Casino Review

Mount Gold is the third casino by Infiniza Limited, and shares the brand’s signature vibrant colors, sleek and simple interface, and, of course, 10% weekly cashback. The cashback, as well as all other promotions offered by Mount Gold, has no wagering requirements and no maximum limits. In addition to the cashback, they run a “Game of the Week” promotion, where you can win EUR 1000 by playing that week’s game of the week and periodic promotions raging from tournaments to deposit bonuses.

10% Cashback

Every Monday before 13:00 CET, you will receive 10% of net loss from the past week back without any wagering requirements. The cashback is calculated on net losses from all slot games, as well as “Crazy Time”, “Dream Catcher”, “Monopoly Live” and “Mega Ball,” during the period from the previous Monday 00:00 UTC to last Sunday 23:59 UTC. The promotion is free from minimum or maximum bet limits and any wagering requirements. You can withdraw your cashback immediately, or use it on any of Mount Gold’s hundreds of games.

Game of the Week

Every week, you have a chance to win EUR 1000 just by playing Mount Gold’s game of the week—without wagering requirements. You earn points for every win made on the current game of the week. At the end of the week, the player with the most points wins the prize. There are no wagering requirements attached to this promotion—you can withdraw the money immediately if you wish/

Promotions

Mount Gold runs regular period promotions, including free spins, deposit bonuses, Drops & Wins, Jackpots, and others. In the spirit of Mount Gold, the promotions usually have no wagering limits or maximum bet limits. You can view the currently active promotions and learn about their conditions from the “Promotions” tab in the left-hand navigation menu. Currently, the five most popular slot games on Mount Gold are:

“Persian Fortune” is an Arabian-themed slot game by Red Tiger Gaming with bright and fund graphics and a range of multipliers giving you the opportunity to win big. For something more classic, “Mystery Reels: Power Reels” is a classic fruit-machine with mystery symbols and great winning potential. For an even higher winning potential, “Thor’s Vengeance” is a Norse-themed slot game with a fund bonus feature with free spins and multipliers.
In addition to slot games, Mount Gold maintains a great selection of slot and live games, including Evloution’s whole catalog.

Mount Gold Casino Games

A few dozen providers maintain Mount Gold’s catalog of hundreds of slot, live, and table games. Among them, some of the industry’s most well-known brands such as “Spinomenal,” “Play n’ Go,” and “NetEnt,” as well as a bunch of smaller providers.

Mount Gold Casino Safety

Mount Gold is operated by Infinizia Limited under a Maltese license. A Maltese license, issued by the Malta Gaming Authority (MGA), is universally considered one of the most secure and trustworthy licenses in the gambling industry. Its conditions are strict, its requirements are though, and its casinos are held to the highest standards. Casinos operating under a Maltese license must comply with the data protection act and ensure that your sensitive private data is completely secure. In addition, all the games in the casinos must be independently tested to ensure they are fair and truly random so that every player has an equal chance of winning. MGA also holds the casinos accountable and punishes any improper behavior. If you believe that Mount Gold Casino is violating gambling regulations, you can always fail a complaint free of charge with the MGA, and they will fully investigate your complaint.

In addition, for your safety, the Maltese license requires that its operators strictly adhere to responsible gambling practices. A reality check pop-up will interrupt your play at regular intervals to remind you about the time you have spent playing and your winnings/losses during the period. You need to confirm that you have read the alert before you can continue playing. Additionally, Mount Gold allows you to set deposit or session limits to control the money or amount of time you spend gambling. You can set deposit and session limits from the “Limits” tab on your profile page. Finally, if you wish to completely block your access to Mount Gold, you can activate a self-exclusion period. During the period, you will not be able to gamble or deposit money on Mount Gold. You can activate a self-exclusion period from the “Self-exclusion” tab on your profile page.

Mount Gold Casino Mobile Casino

From quick registrations to fast and simple payments, simplicity is at the heart of Mount Gold’s philosophy. And their philosophy extends to their interface: the straightforward and incredibly simple design works perfectly on any modern mobile device, and the mobile version is completely identical to the desktop one. All of Mount Gold’s games are optimized for mobile as well to deliver an excellent experience both on mobile and desktop.

Mount Gold Casino Customer Support

Mount Gold’s customer support is available 24/7 via live chat or email. You can start a live chat session from the “Live Chat” link in the left-hand navigation menu. Enter your name, email, and message, click on “Start Chat,” and you will soon be connected to one of Mount Gold’s customer support representatives. The chat is available for unregistered users as well, so you may clear any questions before opening an account.
In case of disputes, Mount Gold will do its best to reach a resolution within 10 working days. If the complaint cannot be handled by Mount Gold’s customer support and needs to be escalated to senior staff, the period may be extended by no more than 10 days. If Mount Gold hasn’t reached a resolution by then, or you are not satisfied with their resolution, you can file a complaint with The Malta Gaming Authority’s Player Support Unit at [email protected].
For questions and requests related to Mount Gold’s privacy policy, such as requests for the erasure, restriction, rectification, and others of your personal data, contact Mount Gold’s specially appointed a Data Protection Officer at [email protected]

Mount Gold Casino Payment Methods

Mount Gold Casina supports a wide range of payment methods, including MasterCard and VISA credit and debit cards, bank payments through Zimpler and Trustly, and various e-wallets. Not all payment methods are available all the time and in every country. The payment method you use needs to be registered in your name. If the method is not registered in your name, the casino might withhold all winning and terminate your account. You can deposit the “Deposit” button, in the upper-right corner of the screen, or from the “Deposit” link in the left-hand navigation menu. Chose the payment methods, enter your desired amount, and click on “Deposit.” Deposits are processed instantly, so you can enjoy your favorite games right away.

If you are not satisfied with the provided services, you can request your deposit be refunded. To request a refund, your deposit needs to still be fully available in your balance. If the amount is still fully available, you can request a refund by contacting Mount Gold’s customer support by live chat by email at [email protected]. They will process your request within five days and notify you whether it has been accepted. If the request is excepted, your deposit will be refunded back to you, but you will be charged a 5% processing fee. Remember that you are not entitled to a refund, and the decision whether or not to issue a refund lies entirely with the casino.

You can request a withdrawal from the “Withdrawal” link in the left-hand navigation menu. Before your withdrawal can be processed, you need to pass Mount Gold’s identity verification procedure. For this purpose, you need to provide them with a copy of an identification document, such as an ID or a passport, and a document confirming your permanent address, such as a utility or phone bill. The casino will also review your account for irregular playing patterns, such as hedge-betting, minimal or low margin bets, and exploitation of game faults, and may withhold your withdrawal if irregular play is detected. Withdrawals can only be issued to the payment method you used for depositing. Withdrawals are processed within 24 hours and are delivered to your account within 3 business days. The maximum withdrawal per 24 hours is 10,000 EUR and there are no weekly or monthly withdrawal limits. The supported deposit and withdrawal methods together with their minimum and maximum limits are listed below: