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Only players residing in Estonia are currently eligible for a bonus by Insta.Win Casino. For Estonian players, a deposit bonus with free spins is mentioned, but its conditions are unclear and unspecified. We are going to detail Insta.Win’s bonus offer, examine some reasons why you might not receive your bonus, and, in the end, answer a few of the most common questions.
Insta.Win is an online casino offering slots, live and table games, and sports betting. The casino is restricted for most countries and, currently, seems to be accepting players only from Estonia, Sweden, and Finland. According to their terms, bonuses are available only to players from Estonia. They mention a deposit bonus with free spins for deposits over EUR 10 as well as a risk-free bets bonus, but the amount and conditions aren’t well specified. The bonus needs to be wagered thirty-five times within thirty days before it can be withdrawn, and any winnings from free spins need to be wagered thirty-five times within three days to be withdrawn.
According to Insta.Win, they believe a casino is no fun without a wide variety of games. For this reason, they offer a wide selection of slots, live and table games, and sports betting. The five most popular slot games on Insta.Win are:
|1||Big Bass Bonanza||Pragmatic Play||10||95.67%-96.71%||Medium||x2,100|
|2||Rich Wilde and the Book of Dead||Play N’ Go||10||94.25%||High||x5,000|
|4||Reactoonz||Play N’ Go||7||96.51%||High||x4,570|
|5||Bonanza||Big Time Gaming||117,649||96%||Medium||x12,000|
Pragmatic’s “Big Bass Bonanza” is an easy-going, medium variance, 5-reel slot game with great graphics and an exciting collection-based bonus. For something with a higher variance, you can try Play N’ Go’s “Riche Wilde and the Book of Dead.” The Egyptian-themed online classic offers fast and exciting gameplay and an exhilarating expanding wilds and free spins bonus feature. If you are tired of the old reels and paylines, Big Time Gaming’s “Bonanza” offers you up to 117,649 ways to win on every single spin and a top prize of x12,000.
In addition, Insta.Win offers a decent collection of live and table games, supplied by Evolution and Pragmatic Play, and an extensive sportsbook, where you can enjoy live broadcasts and try your luck betting on all major sports.
Insta.Win Casino is owned by North Point Management Ltd., a trusted operator in the iGaming industry who has proven itself with its over a dozen casinos (including Schnellwetten Casino, Quick.Bet Casino, and Payoutz Casino), and is licensed under gambling license HKT000055, HKT000058, HKL000344, HKL000345 issued by the Estonian Tax and Customs Board. Because the Estonian Tax and Customs Board sets strict conditions for its casino operators, who need to establish a physical office in Estonia, have a capital of at least EUR 1,000,000, and keep all their servers locally in Estonia, it is less likely that small ill-intention companies will apply for the license. As always, however, there is no guarantee.
If you have a problem or question, do not hesitate to contact Insta.Win’s customer service. The easiest way to contact them is to use the live chat, which you can start from anywhere on the website; simply click on the live chat bubble, located in the bottom right corner of the page, and you will immediately be connected to one of Insta.Win’s experienced support representatives. The chat is open Monday to Sunday from 9:00 AM to 0:00 AM CET. Alternatively, you can email them at email@example.com and expect a prompt response.
Before contacting customer support, consider reading through Insta.Win’s Help Center, where you will find answers to many of the most common questions. You can access the Help Center from the Help Center button next to your profile icon in the upper-right corner of the screen or from the “Support” link under “Help” in the page footer.
If you would like to control your gambling habit, Insta.Win’s support can set daily, weekly, and monthly deposit limits on your account as well as activate a cool-off period, during which your access to the casino is restricted. If you wish to set a limit or to activate a cool-off period, contact Insta.Win’s support at firstname.lastname@example.org.
In case of complaints, Insta.Win will get back to you with a resolution within 24 hours. If you are not satisfied with the resolution of your complaint, you can file a complaint free-of-charge to the Estonian Tax and Customs Board at email@example.com
For issues related to your privacy, such as questions about the storage and use of your personal data or request to modify or delete, you can contact Insta.Win’s Data Protection Officer at firstname.lastname@example.org
While Insta.Win Casino does not have a dedicated mobile app, its responsive HTML5 interface adapts to all screen sizes. The interface and layout of the mobile and desktop versions are virtually identical. On mobile, you will find the functionality of the top navigation menu in an expandable right-side-menu; the “Deposit & Play” button and your profile icon collapse into an expandable left-side menu which you can access from the profile icon in the upper-right corner of the screen. Other than that, the layouts are identical, and you will have no trouble finding your way around. Many of Insta.Win’s games are optimized for mobile, and you can enjoy them on your phone just as much as on your desktop.
Insta.Win accepts deposits through Instant Bank Transfer, eZee Wallet, Neteller, Neosurf, and MiFinity. In Finland, deposits are possible only vie Trustly from the following banks: OP, Nordea, S-Pankki, Danske Bank, Stäästöpankki, POP Pankki, OmaSp, Aktia, Handelsbanken, Ålandsbanken. In Sweeden, the following banks are supported: Nordea, Swedbank, Sparbanken, Handelsbanken, SEB, Länsförsäkringar, ICA, Skandia. The minimum deposit is EUR 10. Deposits are accepted only in euro. Because deposits made in other currencies will be converted at an exchange rate determined by the casino, you may be charged an exchange premium.
Withdrawals are credited to the original payment method used to make the deposit. You need to wager your deposit at least once before requesting a withdrawal. For a withdrawal can be processed, you will be required to verify your identity. Unfortunately, the identity verification process is more complicated than usual. In addition to the usual verification documents such as your ID and a utility bill, you are required to submit a photo of yourself holding your ID, a photo holding a sheet of paper on which your credentials are written, and even a video of yourself accessing your banking account. After your identity has been verified, withdrawals will be processed within 72 hours. You do not have to worry about withdrawal limits, the withdrawal limit is EUR 50,000 per day—very high for the industry.
Insta.Win’s issues refunds in case of human error, for example when the wrong amount is accidentally entered during the deposit process, and in case of fraud. In case of a human error, you can request a refund only within 24 hours of making the deposit and only the deposit funds haven’t been played with and they are all still in your account. In case of fraud, you can request a refund within 30 days of making the deposit. If Insta.Win’s team determines that fraudulent activity has occurred, they will refund the original deposit back to your account, deducting all bonuses and winnings.
North Point Management Ltd
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Before you can make withdrawals, you need to verify your Insta.Win account. To verify your account, you need to provide the following materials:
Insta.Win Casino is available in English, German, Finnish, and Estonia. You can change the language from the language dropdown, located in the upper-left corner of the screen.
Yes. You can set daily, weekly, or monthly deposit limits on your account. To set a limit, contact Insta.Win’s customer service at email@example.com or by live chat.
To withdraw your money from Insta.Win Casino, go to your account page by clicking on the profile icon in the upper-left corner of the page and click on “Withdraw.” Next, specify the payment method, enter the amount you wish to withdraw, and confirm your withdrawal. Your withdrawal request will appear in the list of pending withdrawals and will be processed within 72 hours. Until the withdrawal is processed, you can cancel it by clicking on the “Cancel” button next to it. For faster processing, it is recommended you withdraw to the same payment method you used for the deposit. Keep in mind that you have to pass Insta.Win’s KYC (“Know Your Customer”) identity verification procedure before you can request a withdrawal.
You view the funds you have available for withdrawal in the “Available to Bet” field on your profile page. The remaining funds in your account are funds from bonuses whose wagering requirement has not yet been met. Once the wagering requirement is met, and the bonuses have been wagered thirty-five times, the funds will become available for withdraw.
A cashout allows you to settle a bet at the current odds before the end of a sports game. If cashout is available on your bet, a “Cash Out” button will appear next to your bet under “Open Bets” in the “Bets” tab. You can request a cashout by clicking on the button.
A cool-off is a temporary period, ranging from 24 hours to 12 months, during which your access to Insta.Win Casino is restricted. Your access will be automatically restored once the cool-off period is over. It is intended for when you want to take a break from gambling. If you wish to activate a cool-off period, contact Insta.Win’s customer support at firstname.lastname@example.org
To close your account with Insta.Win Casino, contact Insta.Win’s customer service at email@example.com or by live chat. You must close any outstanding stakes before your account can be closed. Your “Available to Bet” balance will be refunded back to you.