casino planet bonuses

Casino Planet Bonuses


Welcome bonus

€1500 + 200 Free Spins

Casino Planet is Restricted

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Casino Details


MGA, Spelinspektionen, UKGC
Genesis Global Ltd.
Phone support
Live chat
Working hours


Payment methods::
Bank Wire Boku EcoPayz Euteller Giropay iDebit Instadebit Jeton Maestro Mastercard Neosurf Neteller PayPal Revolut Skrill Trustly Visa
Minimum deposit
Minimum withdrawal
Live Casino
VIP Program

Game Providers

Big Time Gaming
Evolution Gaming
Play’n Go
Pragmatic Play
Push Gaming
Red Tiger

Casino Planet is the newest addition to holding company Genesis Global Limited’s stable. As such, we offer generous bonuses for new players and rewards to encourage players to return, such as the hangout bonus.

As a new casino, we continuously offer new bonuses or change existing ones to better suit our clientele. The types we currently provide are:

  • Welcome Bonus: Available to new players with their first deposit of £10 or more.
  • Live Casino Welcome Bonus: An alternative welcome bonus for live casino players.
  • Monthly Hangout Bonus: A reward for returning players with a monthly deposit of £10 or more.
  • Weekly Free Spins: We offer free spins every week, dependent on deposits.
  • Casino Planet VIP Club: Our VIP club gives perks and bonuses to regular players and high rollers.

In this article, we review these bonuses, requirements for claiming them and how they work. We’ll also explore any of the possible reasons that bettors are unable to claim.

Casino Planet Review

Casino Planet offers online gambling services for both desktop and mobile phone users. With over 1,300 games to choose from, our clients are sure to find what they are looking for. Whether you want to play slots, live casino games or table games, we have what you’re looking for.

Ourspace-themed casino is full of the hottest games from the top gaming studios and developers. Our bonuses should get your attention if nothing else does. There’s no need to worry about deposit or withdrawals either, with a choice of 11 payment methods.

Suppose you have any queries regarding our service. In that case, we have a live chat and e-mail service for our international customer support. Gamblers from the EU and UK have the additional option of telephone support as well. Our live chat and telephone options give an instant reply, but for e-mails we can reply within three to four hours.

Casino Planet Safety

Under the umbrella of Genesis Global Limited, Casino Planet has three gambling licenses that should assure any gambler of our dedication to gambling safety and fairness. The endorsements held are:

  • Malta Gaming Authority (MGA): License number MGA/CRP/314/2015 approved for casino games and fixed-odds betting to end-users. The MGA is one of the strictest regulating bodies in the gambling world.
  • UK Gaming Commission (UKGC): Our account number is 45235, active licence for remote gambling. The UKCG also has strict regulations and safety requirements.
  • Spelinspektionen: Online gambling licence. Spelinspektionen is Sweden’s gambling regulator and also considered one of the strictest in the world.

The fact that our casino was awarded these licenses is evidence of our brand’s safety and trustworthiness. There aren’t many casinos that can boast three endorsements from three of the strictest regulatory bodies in the online gambling industry. Our commitment to the safety of our players is evident.

Casino Planet Games

Casino Planet offers gamblers a choice of over 1,300 games from trusted developers. The games on offer fall into live casino games, table or casino games and slots.

A few of the popular slots on offer are Book of the Dead, Fire Joker, Gonzo’s Quest and Hall of Gods. With the number of slot games and jackpots on offer, you are sure to find what you are looking for.

We offer blackjack, roulette, poker and baccarat, all with different variations to suit any taste in the category of casino games. We supply only amusements with the best animations and quality of play.

Play’n GO provides some of the casino games titles and new slot games like Book Of Dead and classics like Irish Gold. Other software providers are NetEnt, Skywind, iSoftBet, Quickspin, Red Tiger Gaming and Big Time Gaming. We also have titles from Push Gaming and Gamomat to round off the collection.

Whether you are looking for classic slots, big jackpots, or traditional casino games; you’lll find it in our online games collection. We regularly update and upgrade our games to make sure that you have the best entertainment available online.

Casino Planet Support

Casino Planet takes customer support seriously, and we have several channels available for your convenience 24/7.

  • Phone: For any queries or issues, customers in the UK can call on 08000294556 and EU customers can use 00356 27782826.
  • E-Mail: Customers are welcome to e-mail complaints or queries to E-mail replies take between three and four hours.
  • Live Chat: Live chat is available to registered users for more urgent issues, and the replies are instant.

Casino Planet Mobile Casino

A lot of players turn to mobile phones for their gambling, and Casino Planet understands this. Casino planet is available to play on iPhone, Android and Windows phones. You still have over 500 games to choose from, so you won’t be bored, even playing on mobile.

The quality and graphics of the games available for mobile users are the same quality you would expect from the desktop version. So you don’t need to worry about a below-par experience on the mobile site.

Casino Planet Payment Methods

Casino Planet has different payment and withdrawal methods available for punters. There’s a minimum of £10 per transaction regardless of the method used. As stated in the terms and conditions, a 2% transaction fee is charged for withdrawals, and bonus funds may not be withdrawn. Additionally, if a different withdrawal method is used to the deposit, Casino Planet charges an extra £10 to cover expenses.

Process times may vary on new accounts to take into account the verification procedure. Some providers also take extra time to process transactions.

Method Type Maximum Amount Process Time
Visa Debit Card £5000 Instant
Maestro Debit Card £5000 Instant
Boku Mobile Payment £30 Instant
Paysafe Electronic Voucher £200 Instant
Skrill E-wallet £5000 Instant
Neteller E-wallet £5000 Instant
ecoPayz E-wallet £5000 Instant
Trustly Instant Bank Transfer £5000 Instant
PayPal E-wallet £5000 Instant
MuchBetter E-wallet £5000 Instant
MiFinity E-wallet £5000 Instant
Jeton E-wallet £5000 Instant


How to claim bonus in Casino Planet

4 Simple steps to get €1500 welcome bonus + 200 Free spins at Casino Planet


Click the “Claim bonus button”

Click on Claim Bonus on top of the page to make sure you got it assigned.

Make sure you didn’t hit the casino url directly, so you might not get rewarded with the correct bonus offer.

Casino planet step 1 - claim bonus

Click the Sign up link

You are already in Click on the sign up link. Make sure you have filled the all the information correctly.

After filling the form you will receive a confirmation email from Casino Planet. If you have not received the email, also check your spam folder. Verify your email before you move to step #3

Casino planet step 2 - register

Deposit $10 or more

Choose the preferred payment method and deposit the amount you want. Depending on the chosen payment method you might need to do a 3D Verification by sms.

Important: The welcome bonuses is not valid for E-wallets like Skrill/Neteller/Paysafe/Paypal/Ecopayz

Casino planet step 3 - Deposit

Wait for bonus to activate

Bonus activation might take some time. According to Casino Planet Terms you will get rewarded with it on several times across your first 4 deposits. If you’re from the UK, you’ll get your bonus immediately.

Casino planet step 4 - Get your bonus

Reasons for NOT receiving a bonus at Casino Planet

As an online gambling platform, Casino Planet caters to punters worldwide and from countries and jurisdictions with very different gambling laws. To continue to hold the gambling licenses awarded to us, we need to carefully comply with the contrasting gambling and financial laws for those countries. There are also the infamous terms and conditions applied to bonuses and the correct procedures for claiming a reward. The terms and conditions protect both the player and the casino from possible legal hazards in their country. Casino Planet offers all bonuses in good faith. Below are a few common reasons for not receiving a reward and possible remedies.

Account Not Verified

Casino Planet is required by the regulations to verify player accounts. We need the following documents to verify the account, and all papers need to be exact copies. Photographic Identification Document. A passport, drivers licence or military ID are all acceptable. If you don’t have a photographic ID, then a birth certificate and a citizen card will do. The documents must have a legible signature and can’t be out of date, damaged or torn. Proof of Address (POA). A utility bill, official correspondence, or a tax bill is acceptable but must not be older than three months. A photographic ID card or driver’s licence with the registered address is also proper. Acceptable Proof of Payment. This can be a picture of the card or a screenshot of the transaction, showing the account number and account holder’s name.

Account Flagged for Suspected Fraud or Responsible Gaming Violations

If an account is flagged for suspected criminal activity or responsible gaming reasons, deposits and withdrawals can’t be made, nor bonuses claimed. In this case, Casino Planet may ask for additional documentation to unblock the account.

The Type of Bonus Is Not Legal in Your Country

Some countries disallow certain types of bonus. Sweden, for instance, only allows one bonus on sign-up. Swedish customers will be unable to claim a second sign-up bonus in two parts.

Bonus Not Valid for the Game You Are Playing

Some bonuses like free spins are only available for certain games. If you claim free spins for Book of Dead, you can’t use them on another game.

Trying to Claim a Bonus You Don’t Qualify For

Sometimes you have a choice between one bonus or another. If you have already claimed one of these bonuses, you don’t qualify for the other one.

You Have Not Made the Minimum Deposit Requirement

Many of our bonuses come with a minimum deposit requirement. If you have not met the condition, you aren’t eligible for the prize.

Multiple Accounts Are Registered From Your IP Address

Casino Planet only allows one account per person, household or IP address. Suppose the system picks up multiple accounts from the same address or IP or under the same name. In that case, all the accounts are blocked until proper verification can be done.

You already have an active bonus.

If you already have an active bonus, you may not activate another one.

You haven’t met the wagering requirement.

All bonuses are dependent upon a betting necessity of 40x. If you have not met this requirement, then you don’t qualify for the prize.

The maximum bet is exceeded.

The maximum bet on a bonus is £5 for slots and £30 for any other game.

You are playing on a game that is excluded.

All jackpot games, live games and video poker games are excluded from bonus funds.

The bonus has expired.

Bonuses are only valid for a specific period. If the bonus offer has expired, then you won’t be able to claim.

You are playing outside the stipulated time.

Some bonuses are only valid during certain times. If you are outside that time, the rewards can’t be claimed.

Frequently Asked Questions

Casino Planet does not accept cryptocurrencies like Bitcoin at this time. We regularly update our payment and withdrawal methods, so this could be a future option.

Here at Casino Planet, we’re committed to responsible gambling and offer numerous options to assist with gambling problems. One option is to add yourself to the self-exclusion list, effectively suspending your account voluntarily. We also provide links to several online responsible gambling resources, such as Gamstop. Additionally, we impose deposit limits on players who can’t prove that they can afford to gamble. If you find that you are limited and believe it to be unfair, you may request an increase. Still, you may have to submit extra documentation to prove affordability.

Casino Planet and other online casinos use a bonus system as an incentive to new players who wish to register at a casino or reward loyal punters. Some bonuses are linked to a specific game and others, like our prize drop, operate only during certain hours. To claim a bonus, you will need to opt-in either at the cashier or on the game itself. There are also minimum and maximum bets allowed and a 40x wagering requirement to claim winnings on bonuses.

A casino bonus is not free money, so you can’t withdraw it directly. The reward is added to your bankroll, and you can use it to place bets. You may draw any winnings from these bets once the wagering requirements have been met. Should you elect to forfeit a partially used bonus, you lose any winnings derived from the bonus as well.

If you have any complaint, first read the terms and conditions to be sure it’s valid. Submit your complaint via one of the customer service portals. (For severe complaints, e-mail is best as you then have a record of responses). Suppose you are unhappy with Casino Planet’s reaction. In that case, you can escalate the complaint to an official complaints resolution service for arbitration or mediation. These are known as Alternate Dispute Resolution (ADR) in the UK or Online Dispute Resolution (ODR) for the EU. In arbitration by an ADR or ODR, the decision is legally binding on both parties. Mediation decisions are not legally binding.

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Martin Krust - author at Hello Bonuses

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Martin Krust

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A seasoned expert in the gaming industry, Martin Krust is known for his honest and straightforward casino reviews. He skillfully combines detailed analysis with clear advice, helping readers navigate the complex world of online casinos. Martin's reviews highlight the best bonuses and flag potential pitfalls, making him a trusted guide for any online gaming enthusiast. Discover his insightful evaluations at the end of each page on

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