Captains Bet Casino Review breakdown
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Captains Bet Casino Introduction
Captains Bet Casino offers you a choice between a slots and a live casino bonus on your first deposit, a slots reload bonus on your fourth deposit, and a VIP Club with free spins rewards. We are going to examine Captains Bet bonus offer in detail, rate their game selection and safety, consider some common reasons why you might not get your bonus, and, in the end, answer some of the most common questions.
Captains Bet Casino Review
Captains Bet is a recently launched casino by ZITRON LTD with a relatively small but solid bonus offer. Their welcome bonus on your first deposit and their reload bonus on your fourth deposit come with industry average wagering requirements and limits but can be claimed on deposits of just EUR 5. In addition, they offer a seven-level VIP club, but it only rewards free spins with a wagering requirement on the winnings.
On your first deposit, Captains Bet gives you a choice between slots welcome bonus and a live casino welcome bonus. The slots bonus is 100% of the deposit amount up to EUR 250 and 50 free spins for “Clover Riches,” and needs to be wagered 40 times on slots before it can be withdrawn. The live casino bonus is 100% of the deposit amount up to EUR 250, and needs to be wagered 20 times before it can be withdrawn. The slots bonus comes in a desktop and a mobile variant. The two variants are identical, except the desktop version gives you 50 free spins for the desktop version of “Clover Riches,’ while the mobile gives you the mobile version. Be careful to claim the correct bonus for the device on which you plan to play your free spins. You can claim your bonus by clicking on the “Subscribe” button under your desired bonus on the “Bonuses” page or by selecting your desired bonus from the “Bonuses” section in the cashier during your deposit.
4th Deposit Reload Bonus
On your fourth deposit of over EUR 5, you can claim 125% of the deposit amount up to EUR 250. The bonus amount needs to be wagered at least 40 times on slots before it can be withdrawn. You can claim your bonus by clicking on the “Subscribe” button under your desired bonus on the “Bonuses” page or by selecting “Reload Bonus 4th Deposit” from the “Bonuses” section in the cashier during your deposit.
At Captains Casino VIP Club, you can progress through seven VIP levels and earn free spins along the way. You progress through the levels by collecting Captains Points. You receive 500 Captains Points upon registration and 1 Captain Point for every bet you make at the casino. When you collect the required number of Captains points, you reach the next VIP level and win the associated free spins. Any winnings from the free spins to be wagered at least 20 times before they can be withdrawn. A full list of all seven VIP levels, together with their required Captains Points and associated reward is given below:
|10 Free Spins
|20 Free Spins
|30 Free Spins
|50 Free Spins
|Sea of Spins
|75 Free Spins
|100 Free Spins
|150 Free Spins
|Fruits and Jockers: 40 Lines
Captains Bet Casino Games
With over 70 different game providers and over a thousand slot games, you are sure to find all your beloved titles in Captains Bet catalog. The catalog covers more than a thousand slots games and table games from both some of the industry’s most famous developers, such as NetEnt, BGaming, and Betsoft, and from smaller developers, such as Gamshy, LeapGaming, and Spribe. The games can be filtered by provider and search by name, so you can quickly find your favorite titles, and are divided into six categories: “New,” for all the exciting new additions to Captains Bet’s catalog; “Roulette,” for live and online version of both European and American roulette, as well as non-standard roulette variants, such as “Dream Catcher,” and “Mega Ball”; “Slots,” for Captains Bet’s full catalog of over a thousand slot games; “Cards,” for both live variants of many different cards and table games, including blackjack, baccarat, poker, Sic Bo, and others; “Table Games”; and “Popular,” for Captains Bet’s most popular titles.
In addition to their casino games, Captains Bet offers a sportsbook with thousands of soccer events complete with schedules and live scores. They do not currently offer sports betting for sports other than soccer.
Captains Bet Casino Safety
Captains Bet is owned by ZITRON LTD and is licensed by the Control and Licensing Board of Kenya under license number PG 0000212. While Kenya has one of the largest gambling markets in Africa, not many western online casinos are licensed there, and it is, therefore, difficult to judge how well they enforce their regulations and how well they protect the players. While not much is known about the license, online gambling is popular in Kenya with many reliable online casinos operating under the Kenya license, and the license itself is not necessarily a reason for concern. Nevertheless, we recommend caution when depositing money at any online casino, regardless of the license.
If you feel that you are spending too much money gambling, Captains Bet offers you both the option to limit the amount of your stake and to active a self-exclusion period. If you activate a self-exclusion period, your account will be locked for 6 months, and you will not be able to gamble at Captains Bet during the period. After 6 months, you can extend the self-exclusion period or request that your account be reactivated. The decision to self-exclude is permanent, and you will not be allowed to re-activate your account before the 6 months are over. If you would like to set a limit on your stake or to activate a self-exclusion period, contact Captains Bet’s customer support via chat or email at email@example.com
Captains Bet Casino Mobile Casino
Captains Bet’s website is carefully designed to be easy to navigate on any screen size and will run smoothly on all recent Android and iOS devices. On mobile, you will find most of the functionality in the collapsible left-hand account menu, where you will find all of your account options and setting, and in the collapsible right-hand navigation menu, where you will find links to all of the casino’s games categories. Most of the games’ graphics and controls are optimized for mobile, and you can enjoy them without a problem from your smartphone.
Captains Bet Casino Support
In case of any questions or problems, Captains Bet offers you both live chat and email customer support. You can start a live chat session from the live chat bubble in the lower-left corner of every page. Enter your name, email, and message, and wait to be connected to a member of Captains Bet’s customer support team. Alternatively, you can write them an email at firstname.lastname@example.org or from the “Contact Us” form under the “Help” section of the footer, at the bottom of every page.
We recommend you take a look at Captains Bet’s extensive FAQ section, where you will find solutions to the most common problems before you contact their customer support. You can access the FAQ from the “FAQ” link under the “Help” section of the footer, at the bottom of every page.
Captains Bet Casino Payment Methods
Captains Bet accepts deposits via VISA and MasterCard credit and debit cards, several e-wallets, including Dash and Piastrix, and some of the most popular cryptocurrencies, including Bitcoin, Litecoin, Tether, and Dogecoin. Not all payment methods will be available at all times and in all countries. You can view the payment methods available to you from the “Deposit” page in your account menu. The minimum deposit is EUR 5. Your deposit will be processed instantly and you can enjoy it on Captains Bet’s hundreds of games immediately.
You can request a refund of your deposit within 24 hours of making it provided you haven’t yet made a bet at Captains Casino and haven’t played with any of the funds you deposited. Captains Casino will review your request and, if approved, refund you the full amount of your deposit. If your request is accepted, you will need to provide them with a valid identification document within 5 days. If you fail to provide them with an identification document within 5 days, they will deny your refund request. To submit a refund request, email email@example.com with “Refund” and your Casino ID as the subject.
Before you can request a withdrawal, you need to complete all your profile information and verify your account. For this purpose, you will need to provide Captains Casino with a copy of your passport, ID card, or driver’s license; a confirmation of your address, such as a recent utility or phone bill with your full address and name clearly visible; and a confirmation of the payment method used, such as a bank statement or a photo of the front of your credit or debit card. You can upload the necessary documents from the “Documents” link in your account menu. After you have provided the necessary documents, Captains Bet will review them within 48 hours and verify your account. After your account has been verified, you can request a withdrawal.
Captains Bet will issue a withdrawal only to the same payment method you used for the deposit. Bake of this, during the withdrawal, make sure to select the same payment method you used for your deposit. If you select a different payment method, Captains Bet will refuse your withdrawal during their review. If you request a withdrawal before you have wagered your deposit at least twice, the casino will charge you a 40% fee. Withdrawals are limited to USD 20,000 per month. You can request a withdrawal from the “Cash withdrawal” link in your account menu. After you request a withdrawal, it will be processed within 24 business hours, but depending on the payment method you used, it can take up to 5 business days to reach your account.
How to claim your bonus in Captains Bet Casino
Click on “Claim Bonus”
Click on the “Claim Bonus” button in the upper-right corner of the page to receive the best possible bonus offer.
Register at Captains Bet Casino
Once at Captains Bet Casino, click on the “Sing Up” button in the upper-right corner of the page. Enter your email, username, and password, choose your currency, agree to Captains Bet “Terms and Conditions,” and “Data Policy,” and click on “Registration.”
Verify your Email
Before you can make your first deposit and receive your bonus, you will need to verify your email. Check your inbox for an email by “Captains Bet,” enter the code from the email in the “Verification Code” field and click on “Verify.” Do not forget to check your spam folder.
Fill-in your Personal Data
After you have verified your email, you will need to fill in your personal data. Go to the “Personal Data” section of your profile page, fill in your name, gender, and date of birth, and click on “Save.” Next, go to the “Location” section of your profile page, fill in your address and click on “Save.” Double-check the provided information before saving, as you will not be able to change it afterward.
Make your first deposit
After you have filled in your personal data, click on the “Deposit” button in the upper-right corner of the page. Choose your preferred payment method, select your desired deposit—either the casino first deposit bonus or the live casino first deposit bonus—and deposit at least EUR 5.
Enjoy your bonus
Your bonus, of 100% of your deposit amount up to EUR 250, will be automatically credited to your account. Enjoy it in any of Captains Bet hundreds of slot games.
Reasons for note receiving your bonus
One-time Email or Phone Number
If Captains Bet determines that you used a one-time email or phone number to register at Captains Bet, such as those offered by online temporary email and SMS services or by disposable virtual phone number operators, they will refuse payment of all bonuses and winnings.
Opening multiple accounts with Captains Bet is forbidden. If you open more than one account and claim bonuses multiple times, Captains Bet will void all your bonuses, confiscate all your winnings, and terminate all your accounts.
You are not allowed to deposit extra funds in order to complete the wagering requirement of a bonus; all wagering requirements need to be completed with your original deposit. If you make an extra deposit while wagering an active bonus, the bonus amount an any winnings you receive from it will be debited from your real money account.
Withdrawing your Deposit
If you request a withdrawal while playing with an active bonus whose wagering requirements have not yet been met, Captains Bet will void your bonus and any winnings won from the bonus before they issue the withdrawal.
Minimum Risk Bets
Minimum risk bets, or bets placed proportionately on opposite outcomes, such as betting on both black or red in roulette or on both player and banker in baccarat, do not contribute towards the wagering requirements. If you abuse minimal risk bets, your bonus may be voided and any winnings won from it may be confiscated.
The maximum allowed bet while wagering an active bonus at Captains Bet is EUR 5. If you exceed the maximum bet amount, your bonus will be voided and any winnings from it will be confiscated. Keep in mind that purchasing bonus games and doubling at the end of a round in slots counts towards your bet amount.
Frequently Asked Questions
Captains bet is available in Russian, Portuguese, French, Somalian, Spanish, English, and German. You can change the language from the language section in the left-hand navigation menu. You can change your default language from the drop-down under the “Personal Data” section of your profile page.
Captains Casino supports the European, American, Hong Kong, Indonesian, and Malaysian odds systems. You can change the odds system from the drop-down menu at the bottom of the sports betting page.
Captains Bet supports the following currencies: GHS, XAF, XOF, NGN, UGX, NAD, USDTE, USDTT, MYR, IDR, CAD, BRL, VND, THB, PHP, ZAR, USD, INR, SEK, KZT, USDT, mXRP, mETH, mDOGE, mLTC, mBCH, mBTC, RUB, and UAH. Captains Bet allows you to hold multiple balances with different currencies in your wallet. To add another currency to your wallet, go to the “Accounts” page in the left-hand navigation menu, click on “Add Account,” choose your desired currency, and click on “Add.”
To verify your account, you will first need to complete all your personal information under the “Personal Data,” “Location,” and “Contacts” page of your profile page. Next, you will need to upload a photo of the front and back of a valid government-issued identification document, such as your national ID, driver’s license, or passport; a photo of a recent utility bill or bank account statement with your name and address visible; and confirmation of the payment method you used. For confirmation of the payment method, upload a photo of your credit or debit card with the middle with digits hidden, in case you used a credit or debit card for your deposit; a recent bank statement with your name and account number visible, in case you used a bank transfer for your deposit; or a screenshot of your e-wallet account page with your credentials and name visible, in case you used an e-wallet for your deposit. You can upload all the necessary documents from the “Documents” section of your profile page. In some cases, you might need to provide a photo of yourself holding your identification document or holding a sheet of paper with the current date and your signature, or you might have to hold a video call via Skype or Zoom with one of Captains Bet employees. After you have uploaded all the necessary documents, your documents will be reviewed and your account will be verified within 24 hours.
Captains Bet usually processes withdrawals within 24 business hours, but depending on the payment method, the funds can take anywhere from 1 to 5 business days to reach your account. In addition, before your first withdrawal, you will need to verify your account by uploading the necessary verification documents. The casino might need up to 48 hours to review them. All in all, it can take up to 8 business days for you to receive your funds.
To stop receiving promotional materials from Captains Bet, uncheck the “Subscription email,” and “Subscription phone number,” checkboxes under the “Contacts” tab of your profile page.
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